Online Manual

Technical Information

Our computers are a minimum configuration of Pentium Dual custom built machines with 512 MB RAM running Apache over Linux. Our servers are connected to the Internet backbone over two OC3 and two DS3 fiberoptic connections, with a total network capacity of 400 Mbps (million bits per second). You will be able to access and manage your website on our machines using SSH and FTP.
With our PlusMail WebControl System, you can even perform management functions using your web browser.

Definition of terms
Once your domain name is activated, you will be able to use www.yourname.com instead of your IP adress. We highly recommend that you use www.yourname.com instead of your IP adress. As our customer base grows, it is very possible that your domain might be moved from one machine to another.

Support contact
For support questions please use
, which will be answered by the first available, qualified representative, in favor of our individual addresses for new problems.

Please include the login name and/or domain name you are referring to when you write to support. We can't tell from your e-mail address, unless we happen to remember working with you before, and we may need to know in order to help. If appropriate, tell us exactly what file(s) you are referring to.

 

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- Last modified on 3/16/2003 -


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